Flexport reviews

3.5

65% would recommend to a friend

(1,182 total reviews)
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Ryan Petersen

80% approve of CEO

54% positive business outlook

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Oct 25, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great work life balance -- There's plenty of work to do, but I've never felt the urgency of releasing anything because deadlines are understood across all parties and reasonable . - Plenty of growth opportunities -- By taking leadership opportunities, learning how to solve problems that you haven't faced before, or learning more about freight-forwarding. - A lot of autonomy -- There are many places in our product/platform that don't have concrete ownership, so there are opportunities to drive high-impact efforts if you are motivated to do so. - Many interesting technical problems all over the stack in the foreseeable future -- both in the infrastructure of the platform and on the features we build - I enjoy spending time w/ my co-workers. - Leadership is very mindful in regards to the pace of growth of the company -- Ensuring we don't outgrow ourselves, preventing quality of service loss and protecting our work life balance.

Cons

All the downsides I've seen come from growing pains of a company that has seen continuous tremendous people/financial growth. - Tech hasn't grown as quickly as product so we're kind of lagging there. We haven't fine tuned our environment to be as efficient as possible. There are a lot of efforts in improving dev productivity and stability of our product, but there's a whole lot more that needs to be done in that regard. - Young mid-level leadership -- Though we have a more seasoned C-level leadership team, mid-management experience might soon be overshadowed by the size of the team. Technical leadership faced a similar problem, and seems to now be taking more corrective action. As a result, we leaned on quantity over quality of tech work, but we should definitely think about doubling down on the foundations that we're building this product on at this stage of growth.

5.0
Oct 23, 2017

Engineer

Recommend
CEO approval
Business Outlook

Pros

I've always been excited to work at companies that use technology to transform archaic, super-manual, huge industries... and Flexport fits that perfectly. I also think we're tacking some very tough problems. We're building the social-enterprise graph of global trade. And if we think like Jeff Bezos, maybe one day we will have the Amazon for Enterprise (e.g. Seller orders X amount of goods from Y manufacturers in foreign country and it magically shows up at seller's warehouses so they can sell to their customers). There are so many career growth opportunities. I've been able to choose between further developing my tech chops, going into management, and starting an initiative from scratch. As Ms. Frizzle says, "take chances. make mistakes. get messy". I love the healthy 50:50 split of engineering types here. We have some product/business oriented engineers (usually from smaller companies or ex-founders), and some very wise/seasoned infra engineers (Google/FB/Uber/etc). It's easy to work with other departments. Since joining, I've been able to work pretty closely with people from ops, marketing, and sales. I'm constantly learning the skills to be able to do my own successful startup one day.

Cons

We're growing too quickly... and so it is chaotic sometimes - processes that were once functional quickly stop working. I've come to realize over time that sometimes it's better to just go fix it myself than to wait for someone else. Make sure you don't overwork yourself!

2.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Brilliant business actually changing the world. You work with smart people on interesting problems. Nice offices and amenities. Clients really love us.

Cons

The culture is toxic. The leadership team is basically all men and the company is full of sexism, favoritism and politics. Who you play on the weekends with is more important. Another example of the myth of silicon valley meritocracy.

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Flexport Response
8y
Ryan Petersen here, CEO of Flexport. This person has made some pretty serious allegations. I'd urge readers to dig deeper to find out the truth. With regards to a culture of sexism, it's just not true. Come meet our teams. You'll be inspired by women in leadership positions at every level of the organization, including on our executive committee and running some of our largest and best performing teams. I wrote this about the important role diversity and inclusion play in our culture: https://www.flexport.com/careers/diversity-and-inclusion I also recently hosted Emily Chang, author of Brotopia for a candid conversation about diversity in the tech industry, including at Flexport. https://www.youtube.com/watch?v=lNxrDXmtCUo&=&feature=youtu.be We're a young company that hasn't formalized a lot of our systems and we don't believe in self-promotion. But behind the scenes our people organization has done tremendous work building an equal opportunity culture at Flexport.
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