Forrester reviews

2.8

35% would recommend to a friend

(302 total reviews)
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George F. Colony

24% approve of CEO

22% positive business outlook

Reviews by job title

302 reviews

Reviews about "Compensation"

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3.0
May 15, 2023
Recommend
CEO approval
Business Outlook

Pros

I love my team and my manager. I really didn't like the job I had previously, and this was my saving grace at the time. I love my manager-I can tell she really cares about me and is always looking for ways to improve my experience at the company. Even in an entry role, I have gotten to write a blog post and a report for my analyst, which has been really meaningful! I also got involved with planning for International Women's Day and hosting that event made me feel very connected to the company and good about the work I was doing. I also am lucky in that since I work at the headquarters, I work with lots of people my age that have the same job title and have made some great friends.

Cons

The largest cons for me have been supporting a difficult analyst, the layoffs creating instability, and below average pay. Of course, being in a supportive role you probably aren't going to have 3 easy going people to work with but it created a lot of frustration for me and I felt like I wasn't getting to progress in that research area. The layoffs are making me worried about job stability and Boston is an expensive city to live in!

4.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work. Lead by great managers and leads who had genuine empathy and leadership skills. I used to love my work and my managers kept pushing me and encouraging me. We had a small but cohesive, high performing team. This was my best job ever.

Cons

I may be wrong, but SD acquisition ended in a flurry of bad management/business ideas that basically started the end of an era at Forrester. Sudden changes in management in 2021 triggered mistrust and job security concerns in the technology dept. The new management team had no respect for the amazing work that had been done, nor had any clue as to how sophisticated the systems were. It also introduced bad politics and opaqueness to the leadership. Don't know the current state, but saw much interest in offshoring suddenly. And it came with a cost of quality. Career growth and salary hikes were not great. It also depends on your department, I guess. Current exec team seems to be obsessed with CV and stock value while rest of the world is not ready to pay any more.

1.0
May 8, 2023

Flushed to make Forrester great again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the people in my team, everyone is extremely dedicated, professional, smart, nice, and easy to work with.

Cons

I don't need to mention again the below average pay, frozen promotions & raises, and miserly benefits - plenty of reviews here for that. Exec team says they are "not lost in the woods", sure, you are drowning your face in this puddle of "we are stronger than ever", "make Forrester from good to great", eww, it cringes for me to even think of these slogans. Apparently the high level execs just love their company strategy that might fit better the 2000s, company meetings are just rich whites bragging about their vacations and opening up champagne while hard working people get flushed - or should I use your term "restructuring that includes elimination of 150 positions, that will help grow and retain talent". The layoffs? Literally 50 seconds of plain, cold announcement, and that's it, they shovel you out of their doorstep as if you are some kind of pest, no matter your years or performance. There was no time to wrap up projects or handover properly, no conversation between any manager, no relocation offers, just leaving all employees dumbfounded. They say you can raise your questions but your laptop dies instantly so physically shutting you up. They say their ex team (yes it's a thing in Forrester) will answer your questions but your emails never get a reply. They say "the company is supporting each individual with severance and career placement services" which turns out to be stingy compensation and some 20 page slide on career counseling and coaching - wow that is exactly what I need, to call a third party so that I can cry about Forrester's decency. They say they are "customer obsessed", but they don't care about all the clients who are losing contact of consultants, and all the projects that are going half way but now closing up abruptly in a mess. For the laid off employees, the company has set an automatic email reply to clients that simply says "I'm no longer with Forrester", who isn't appalled by this kind of tone? I should sue the company for making me leave such an irresponsible impression. As if I were some rude maniac that ran away from my position and poor Forrester, has no wrongdoing but is kind enough to deal with all the mess - I'm not the one who's unprofessional and insulting, Forrester is. I have never seen a more arrogant employer. Forrester does not care about its engagement delivery, customer experience, nor its own reputation. Yet such a company that is unable to plan a proper strategy and deal with its own poor performance, such that they can do nothing but to shout out "we are confident" while kicking people off the boat, is teaching its clients how to be "future fit". Is this supposed to be a joke?? Yes I pity the clients that are paying to learn from such a brand that wouldn't survive another 5 years.

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