Pros
The people are genuinely great. They're compassionate, smart, and hard-working. Love working with them. The work-life balance is also quite good for the industry.
Cons
Compensation is laughably low for the industry, even taking the lower-intensity environment into account. Promotions follow little rhyme or reason and often feel timed for office politics instead of merit. Perks are almost non-existent. D&I is laughably behind where it should be, in large part due to lack of understanding of what is important to new hires and low pay. The highest levels of leadership are at the mercy of the CEO, who at best provides benign neglect and at worst makes decisions around massive issues like company direction and flex work solely on his whims and orders others to backfill reasoning. If you are a regular employee and ask very reasonable questions about why poor financial performance isn't leading to a reckoning for executives on stock buybacks and new direction, or why Forrester is taking away one of its biggest perks its own research asserts is great, you will either be ignored, brushed off with platitudes, or have your career suffer as a result.