Forward reviews

3.5

58% would recommend to a friend

(301 total reviews)
avatar

Adrian Aoun

65% approve of CEO

51% positive business outlook

Forward has an employee rating of 3.5 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

301 reviews
1.0
Jun 23, 2023

Other reviews sum everything up well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- learn a lot - good for early career - nice people

Cons

- toxic work culture - group think, don't voice anything that differs from the loudest opinions of exec's - constant state of fear of job security - hard to establish feedback loops for career / skills growth - lack of trust of employees, lack of trust from employees to management - micromanagement, employees need to be in 5 days a week even if job function does not require this. Even if job function would be EASIER from a wfh space - constant change at a startup is expected, but this felt like rollercoaster on any day at any given time - this place is all consuming, expect to always be available - another review said it but I will echo this was a traumatic experience Friends and family are relieved I no longer work here. I wish I had read glass door reviews before joining.

1.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Great on-site team members to work with Free Membership Free Lunch on Thursdays DTO- Paid days off up to 8hrs- $18/hr Medical, Dental, Vision

Cons

The job description posted on LinkedIn and hiring managers will hide key criteria about the job from the start to entice you to take the job. You will go through a 3-4 hour hiring process with 4 different interviews only to learn about the actual Job criteria at the end when the offer you the position. You’ll be pressured to take the job so be prepared for a quick answer. This job will require the following: 50hr work weeks- (5) 10hr shifts at a mall from 10am-8pm Some locations are outside so you’re eyes may get damaged from constant exposure to sunlight. Other locations are indoors however. You’ll make $18/hr but with overtime it comes out to $20/hr. They’ll pay $100 per sign up but there are no inbound leads to work from. You will peddle foot traffic passing by the mall to invite people in for a tour. Signing someone up on the spot can be very challenging if you don’t have sales experience. Most MSA’s average 1-3 a sign ups per week. Expected (ACTUAL) total pay is around $60,000-$70,000 but you’ll be working an extra 500hrs a year. The actual product does not align with expectations or reality. At times it feels like we’re misleading customers with what we’re actually offering. A very fraudulent product that doesn’t line up with customer expectations that the sales reps have to establish in the pitch. You’ll have basic training from staff at HQ who’ve never done this job before. Some used to be MSA’s but they sold using inbound leads online. They literally train us how to do a job they’ve never done themselves. You’ll get bi-weekly check ins from your supervisor but those get rescheduled or cancelled all the time. There’s no plan for promotion and if they do promote you will be asked to relocate to San Francisco. Last round a couple of years back they promoted 3 out of 30+ people. This company operates from a very progressive and woke executive team who tries so hard to be politically correct that they undermine staff for the sake of policy and an extreme liberal agenda. Benefits: No 401k match No stock options No clear career path/ramp up

1.0
Apr 18, 2023

STAY AWAY!!!!

Recommend
CEO approval
Business Outlook

Pros

Medical staff was fun to work with but Management was horrible!

Cons

Took 3 days alone to get back with simple answers. They also lied about the hours that we had to work. In the interview process I was told it was 7-5 but in reality it was 10:30-8:30. There's no time for a personal life. When applying for the job they stated that the OTE was 80,000-100,000 annually but after my first week that was clearly impossible. They set unobtainable quotas and said that I wasn't allowed to communicate with other MSA's from different locations. The company claims to be transparent and not a top-down company but as you can see, they're far from transparent. Any advice I would give to management would instantly get turned away and I was made like I didn't have a voice. I would just recommend to STAY AWAY!!!

Viewing 55 - 57 of 301 Reviews

Glassdoor has 439 Forward reviews submitted anonymously by Forward employees. Read employee reviews and ratings on Glassdoor to decide if Forward is right for you.