Forward reviews

3.5

58% would recommend to a friend

(75 total reviews)
avatar

Adrian Aoun

65% approve of CEO

51% positive business outlook

Reviews by job title

75 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

A handful of colleagues are helpful, kind, actually know how to do work, and will share knowledge.

Cons

They let you go even when your performance is good without notice. None of the CCs (care coordinators) know what they are doing or are too lazy to do work. The culture is non-existent due to management causing this effect. Communication is moot and, again, management wants it that way. They will use intimidation and bullying if you try to speak up regarding something wrong or defend yourself. You never get raises for the work you put into the job, which is not worth it alone. They do not care about their employees and they will tell you what to do, which is illegal as independent contractors because we are not employees of the company. Do not fall for that crap! You are allowed to say no. You have that right. I have no outlook for the future of this company as management is causing turmoil with its contractors. They will either be fired for knowing too much, or they will hire people who know too little and the training is severely lacking. I do not recommend working for this company as a Care Coordinator. Run, just run and look elsewhere. Oh, no benefits and taxes are not taken out.

4.0
Nov 6, 2023

Great culture and people, mission driven

Recommend
CEO approval
Business Outlook

Pros

-fantastic people -fluidity in roles (many opportunities to explore interests outside of your traditional role) -work life balance

Cons

-HQ often makes decisions and rolls them out very quickly, and then are reactive with trouble shooting -disconnect between clinical needs and HQ -high turnover -salary is low for similar jobs at other companies

1.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Average hourly pay ($18 per hour)

Cons

-Hard to reach management -No career development path -No permanent onsite physician (expected by 2024, no date given) -No permanent onsite phlebotomist -10 hour days -Constantly changing commissions structure (nobody could tell me an accurate OTE because they change the system so often) -The product is advertised as a “flat rate monthly fee, with no copays,” but for almost every test that they offer, they outsource to another company. So every test except blood tests cost extra. -No onsite staff other than sales (it was just me and another salesman onsite at all times when a full onsite medical staff was promised) -We were directed to give prospects false information about the product and service. I was told to pitch the product using the memorized script, but our location was missing so many components to be functional. I was directed not to tell people there was no onsite physician, and that we had a “fully functional doctors office with a full medical staff.” -Hyper-unrealistic sales quota expectations -Salespeople had to maintain the entire onsite location. Since there was no other staff besides sales, we had to address all IT problems, which we were not trained to do. -We could not direct yelling customers and customer complaints to management since there was none -I never got a uniform when I was promised one by week 3 of employment. Every time I asked they said they would, “look into it.”

Viewing 16 - 18 of 75 Reviews

Glassdoor has 439 Forward reviews submitted anonymously by Forward employees. Read employee reviews and ratings on Glassdoor to decide if Forward is right for you.