Is Forward a good company to work for?

Forward has an overall rating of 3.5 out of 5, based on over 439 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Forward to a friend and 51% have a positive outlook for the business. The best reviews about Forward have been left by employees working as Physician , Software Engineer and Medical Assistant .

Does Forward pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Forward. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Forward?

58% of Forward employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Forward?

Care Coordinator (67) , Medical Scribe (30) , Medical Assistant (28) , Software Engineer (22) , Operations (20) , Physician (19) , Nurse Practitioner (11) , Recruiter (11) , Patient Care Coordinator (10) , Membership Sales Advisor (8) , Product Manager (6) , Engineer (5) , Remote Medical Scribe (5) , Registered Nurse (4) , Finance (3)

What are the pros of working at Forward according to real employee reviews?

"great people to work with" ((in 37 reviews)); "Fantastic team" ((in 21 reviews)); "Your coworkers are awesome people who are always willing to help out or pitch in." ((in 15 reviews)); "Remote work from home position" ((in 15 reviews)); "Flexible hours (can choose your availabilities)." ((in 12 reviews))

What are the cons of working at Forward according to real employee reviews?

"Did I mention low pay?" ((in 29 reviews)); "Difficult to schedule enough hours each week; shady practices by the company to "scam" their patients; no benefits" ((in 28 reviews)); "There is no management helping you day by day." ((in 26 reviews)); "Poor training Poor communication Poor management Poor pay" ((in 22 reviews)); "Work life balance can be difficult at times" ((in 11 reviews))

What are employees saying about Forward layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward layoffs and their outlook for job security at Forward in 2026.

What are the top reviewed Forward locations?

San Francisco , New York , Los Angeles , Washington , Miami , Seattle , Atlanta , Chicago , Dallas , Houston , Newport Beach , San Diego , Huntsville , Arizona City , Chandler , Mesa , Phoenix , Detroit , Louisville , Charlotte , Austin , Euless , Texas City , McAllen , Charleston , Knoxville , Nashville , San Jose , Denver , Reno

Forward reviews

3.5

58% would recommend to a friend

(301 total reviews)

Adrian Aoun

65% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Forward has an employee rating of 3.5 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

301 reviews

1.0

Jan 26, 2026

Shut down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart and talented coworkers, great entry point for career

Cons

Company shut down in recent years. Was part of a round of layoffs and only worked here for 6 months.

3.0

Sep 30, 2025

Great coworkers, didn't find product fit and the consequences trickled down to the org.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Smart and friendly coworkers 2. Good engineering culture 3. Opportunities for growth

Cons

1. Not-profitable - Forward never found a working model to solve the problem, and anchored heavily on solutions that lacked market-fit evidence. Contradictory to the problem-focused culture at Forward. 2. The finance problems lead to urgency. Work was demanding and tough across the org. However, engineering velocity was not the problem to begin with, leading to a vicious cycle of unmet goals -> tighter deadlines. 3. Frequent and fundamental shifts in company priorities leading to disorganized sprints and planning. A lot of work were throw away despite long hours invested.

3.0

Sep 28, 2025

flexible but must be independent

Aprn, fnp-c

Recommend

CEO approval

Business Outlook

Pros

great scheduling flexibility very autonomous

Cons

onboarding is very solo, felt like there was no one i could call to ask questions

Viewing 190 - 192 of 301 Reviews

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Forward

Forward reviews

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Ratings by demographic groups

Reviews by job title

Shut down

Great coworkers, didn't find product fit and the consequences trickled down to the org.

flexible but must be independent

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