Foundever reviews

3.9

77% would recommend to a friend

(19,180 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 9, 2017

Just okay

Recommend
CEO approval
Business Outlook

Pros

Work from home position and communication was decent while out with long-term illness. It's an okay position for someone starting out, or transitioning from brick and mortar to WAH.

Cons

Pay is fairly low, horribly micro-managed and training is not adequate.

1.0
Jun 23, 2015
Recommend
CEO approval
Business Outlook

Pros

They try to help you in the beginning.. They are motivational in the beginning...some of the managers try to help answer questions.

Cons

Feels like organized labor. Micromanaging...They say the walkers/mentors are going to help you, but most of the time you have to wait too long, leaving the customer waiting on the phone too long. That's why Comcast has a bad rep b/c they farm out their work to other companies who pay less. Sitel may be more successful at keeping employees if they had more user friendly software. The software is hard to navigate and you waste more time correcting codes so the computer will accept it. Also having 8-10 different usernames and passwords is excessive and overboard. Also kind of a click....you either fit in or you dont. The more successful you are the more they like you b/c you know its all about the money, today.

Viewing 43 - 45 of 19,180 Reviews

Glassdoor has 24,613 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.