Foundever reviews

3.9

77% would recommend to a friend

(19,181 total reviews)
avatar

Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

They expect you to do 27 things in a six minute call on top of notes and a silly form that somehow tells them how many calls come in during the day. I think it’s just another thing to do. And if you’re in ACW for more than 2 minutes they will boot you offline which then turns into an unapproved absence. They also like to point out your mistakes and when you’ve finally mastered one of the 27 things you cover while on a call they’ll find something new to nit pick about. It is a very demeaning and discouraging company. I’ve worked with several better companies in remote jobs, but we were met with enthusiasm- not to just benefit the lead - but to really help the team. But not Foundever. It’s a very disappointing company. Stay away.

Cons

Unsupporting and rude managers Low pay Micromanagement

4.0
Jul 24, 2023

Decent Job for the Area

Recommend
CEO approval
Business Outlook

Pros

PTO Accumulation Weekends off Decent schedule offers

Cons

Pay could be higher for the work Lack of work from home eligibility as time goes on

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Foundever Response
2y
Thank you for sharing your experience. It's always great when we hear from our current associates!
1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

There is no pros so far

Cons

I have not even started working for the company yet and it is already done hill, but I accepted a job offer that is suppose to start March 13, 2023. I accepted the position back in February, so I filled out all my required paperwork back in February. So I noticed that my background check had not even been completed by the company and it was March now. So starting March 6 of 2023 I noticed I had not gotten any email from management, HR or any where of what I need to do to prepare for Monday. And mind you I have been reaching out before March 6 to try and get a copy of paper work I filled out no response. So going back to the main issue I have reached out to every email that they have about my job and have gotten not one response. They do not even have a phone number to call it is all my email that they do not respond back too. So at this point I don’t know if I have a job or not anymore which sucks because I left my old job for this one. Which now I am realizing I might not even have anymore

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Foundever Response
2y
We understand the frustration this situation has caused you. Rest assured, we are working to address the issues with our email system and will make improvements to ensure better communication in the future. Thank you for bringing this to our attention, and we will do our best to resolve the situation promptly. If you have any further concerns, please don't hesitate to reach out to us directly at (866)430-0052. Jasmin at Foundever
Viewing 73 - 75 of 19,181 Reviews

Glassdoor has 24,615 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.