Foundever reviews

3.9

77% would recommend to a friend

(19,178 total reviews)
avatar

Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jun 4, 2017

CSR

Recommend
CEO approval
Business Outlook

Pros

Free coffee, pool table, friendly management.

Cons

Pay, more red tape than the Fed due to the client, mandatory overtime. Also, one of the most ridiculous attendance policies at any institution I have ever worked.

4.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

No commute, all equipment provided at no additional charge, various campaigns t choose from, promotional opportunities fairly quick. It's a great way to avoid the loud chaotic environment of a call center atmosphere. The company offers great benefits and promotes from within.

Cons

Starting pay should be no less than $11.00. $9.00 hardly supports a family. Training should be longer and include more information that will allow employee to be more equipped when they get into production. Operation, Coaches, and Trainers can be unprofessional in their interaction with employees. Human resources fails to act on behalf of the employee.

1.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home other then that Nothing good has come from my experience They do very sketchy Business Transactions and treatment of their employees is no Different APPLICANT BE WARNED!!!!!

Cons

Almost every thing they Do is a con I am not sure how the are able to get away with most of what they do.Sitel,then Sykes, then foundever,Harver,Align all under the same umbrella They must be doing some sort of tax fraud at the very least ,with the amount of name changes and integrations they do they I get the business model and aspect but your equiptment I'd not good enough to handle the HORDS of customer calls and complaints and issues that make it nearly if not impossible to meet the metrics they expect you to adhere to to keep your job.

Viewing 13 - 15 of 19,178 Reviews

Glassdoor has 24,610 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.