Four Seasons reviews

3.8

69% would recommend to a friend

(3,464 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Oct 22, 2018

Culture on the decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High pay, small developmental growth opportunities

Cons

-Management issues resort and company wide, culture, declining product -This company is well established, but it’s declining fast. Look up their place on Forbes and Fortune. Many hospitality companies are beating them by miles and miles. “The culture” they preach about is becoming laughable. Continuous dishonesty and untrustworthy management and HR. Everyone fends for themselves anymore. Really disappointing and I am moving on to another competitor that’s refreshing, up to date and offers a better product.

5.0
Jul 25, 2018

positive experience as server in hotel restaurant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly & welcoming environment, great training & compensation

Cons

high pressure, potential for poor work-life balance, comp night benefit is hard to use, experience highly dependent on departmental manager(s)

4.0
Jul 22, 2018

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company truly wants their employees to succeed and be satisfied which will allow them to provide outstanding service to the guests. Lots of motivation to empower the staff. Opportunities throughout the year to provide feedback.

Cons

You must fit exactly into a pre-determined path for advancement. If you want something different or an alternative there is no option so there are some great people with talent who perhaps have decided F&B or Housekeeping, etc are no longer the right fit for them and there is nowhere else to go which usually means they resign. Upper management at the property level is either unconcerned or oblivious to this challenge. Some departments turn their entire staff every few years but the GM does nothing. Also some leaders at high management have no people skills but are continually promoted. They are successful because of their staff but they often cause turnover or discontentment but are not held accountable.

Viewing 124 - 126 of 3,464 Reviews

Glassdoor has 4,233 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.