Four Seasons reviews

3.8

68% would recommend to a friend

(3,466 total reviews)
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Alejandro Reynal

85% approve of CEO

61% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Feb 24, 2026

Great intro to high standards

Recommend
CEO approval
Business Outlook

Pros

The company has a great business structure and has many great benefits with wonderful employee culture and a ridged moral program to keep people happy and ready to do their best for the guest.

Cons

Some managers may be ill equipped or overstretched in their position which led to some questionable decisions which rippled to affect many people and their responsibilities in their positions. Some decisions caused employees to question their want to continue employment or created a desire to transfer to a different department away from the problemed manager.

4.0
Feb 17, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

Amazing luxury property, Management team and great opportunity to grow

Cons

Still an Opening resort working on a lot of opportunities due to construction

2.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work location, extracurricular events/opportunities, travel benefits, and healthcare benefits.

Cons

The work environment is highly political, toxic, and lacks psychological safety. I reported to a supervisor with no formal leadership experience who consistently communicated in a condescending and demeaning manner. Their management style created an anxiety-driven, timid work environment where employees felt hesitant to speak up, ask questions, or make reasonable mistakes. My manager enabled this behavior rather than addressing it. Advancement and recognition are heavily tied to visibility, self-promotion, and personal relationships with senior leaders. One-on-one meetings and “face time” are heavily prioritized. Employee well-being is consistently deprioritized in favor of high net worth/VIP/high touch guests, or senior leadership demands, and individuals are easily blamed or punished regardless of circumstances. Expectations set were often unrealistic and at times bizarre, reinforcing a race-to-the-top culture driven by internal politics.

Viewing 166 - 168 of 3,466 Reviews

Glassdoor has 4,235 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.