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      Four Seasons

      Engaged Employer

      Four Seasons reviews

      3.8

      68% would recommend to a friend

      (3,466 total reviews)
      avatar

      Alejandro Reynal

      85% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.8

      Career opportunities

      3.3

      Senior management

      3.2

      Work/Life balance

      Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 30, 2026

      Valuable benefits overshadowed by toxic work culture

      Massage therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The travel benefits, the pay, the name recognition on your resume, the fine tuning of customer service skills

      Cons

      If you are looking for a place that does not value you as a human being then this is the place to go. They value profit over all else while touting the golden rule. Make sure you double check your paycheck though, they've been known to short your commissions. They play favoritism. They bully and harass their members and create a toxic work environment. They do not listen to or trust their team. They talk negatively about their team members behind closed doors when they think nobody can hear them. They tow the line when it comes to ethical and sanitary practices considering what they charge clients.

      1.0
      Mar 21, 2026

      Toxic management

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      worked at Four Seasons and unfortunately my experience did not reflect the reputation of the brand. The main issue was with members of management, specifically Milena and Mirac. Their leadership style was highly unprofessional and, at times, disrespectful toward staff. There was a clear lack of accountability, and their behavior created a tense and uncomfortable work environment. Communication often came across as dismissive, and employees were not treated with the level of respect expected in a professional setting. This kind of management approach made it difficult to perform effectively and maintain morale. In my opinion, the work environment under this management is not sustainable for employees, and it ultimately played a major role in my decision to leave.

      Cons

      Poor management, lack of respect, unhealthy work environment

      Viewing 163 - 165 of 3,466 Reviews
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      ReviewsFour Seasons reviews

      Glassdoor has 4,235 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.