Four Seasons reviews

3.8

68% would recommend to a friend

(3,466 total reviews)
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Alejandro Reynal

85% approve of CEO

61% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Apr 23, 2021

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

Customer focused, excellent locations, good support from corporate, great systems, good compensation

Cons

Very demanding, Long hours, tons of communication

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Four Seasons Response
5y
Thank you for your review and for letting us know that we’re on the right track! We love hearing examples like this about what makes working at Four Seasons so special. We think it’s pretty special, too!
5.0
Apr 9, 2021

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great Company to work for, excellent benefits, free lunch, happy atmosphere, free laundering

Cons

Favoritism, employees form their own clicks, lots of exclusion, have to take a bus from the employee parking lot to the hotel.

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Four Seasons Response
5y
We appreciate your feedback and are glad to hear you enjoyed your time with us! Know that we remain committed to encouraging a fulfilling and meaningful career for our employees. Your concerns about management are taken seriously, and we will pass along your advice.
1.0
Mar 15, 2021

NO NO NO!

Recommend
CEO approval
Business Outlook

Pros

Pros come from only the obvious -- from the international acknowledgement of the brand that gets you higher pay than other brands. However, my personal dilemmas at this property outdoes the value of the dollar

Cons

This is a personal 'story': At the time, I felt underemployed -- with an application for a front end position to only be hired for a steward's spot. I was working with much older immigrant co-workers who repeatedly asked me why I was working such a position with native-born English and a degree from a nationally ranked university (there are graduates from my university that have gone to work with Google, Amazon, etc. so it is not a bad quality school). ...I later meet an alum from my school who is going through the hotel's manager-in-training program. I wondered what our differences were that landed her that position versus me who didn't even make it to front end. Was it her explosive personality versus my more reserved, thoughtful demeanor? Were managers threatened I would move up and push them over the edge? Or did they belittle me and think I was less than because I spoke so mildly? Now, another revolution is happening -- another revolution of racial issues. You may think, "Ugh, " and I COMPLETELY understand. When I look back, however, 2 out of 3 new hires for management or higher up positions were whites. A co-worker who graduated from University of Michigan of the same race was working a much lower position than a new hired MIT from a 'lesser' school who was white. All-in-all, I hope this revolution reaches this brand and values introverted intelligence as much as extroverted personality. (I never reported these incidences due to my naivety, but I was sexually harassed by BOTH managers in the department within the FIRST WEEK of hire)

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Four Seasons Response
5y
As always, your feedback is greatly appreciated. We do not tolerate discrimination of any kind. We ask that you please reach out to your former People & Culture team to discuss this in more detail.
Viewing 262 - 264 of 3,466 Reviews

Glassdoor has 4,236 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.