Is Four Seasons a good company to work for?

Four Seasons has an overall rating of 3.8 out of 5, based on over 4,236 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 68% of employees would recommend working at Four Seasons to a friend and 61% have a positive outlook for the business. The best reviews about Four Seasons have been left by employees working as Licensed Massage Therapist , Intern and Pool Server .

Does Four Seasons pay their employees well?

According to anonymously submitted Glassdoor reviews, Four Seasons employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Four Seasons. This rating has been stable over the past 12 months.

How satisfied are employees working at Four Seasons?

68% of Four Seasons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Four Seasons 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Four Seasons?

Server (104) , Server/Waiter (75) , Front Desk Agent (67) , Bartender (61) , Hostess (60) , Manager (58) , Front Desk Receptionist (56) , Intern (53) , Reservations Agent (48) , Assistant Manager (45) , Concierge (42) , Sales Manager (42) , Banquet Server (40) , Server Assistant (29) , Supervisor (28)

What are the pros of working at Four Seasons according to real employee reviews?

"The benefits for working at four seasons are great in that you get free and discounted rooms" ((in 444 reviews)); "Great people to work with and interesting projects to work on." ((in 180 reviews)); "Great culture of respect and history of empowering “line level” employees to be able to anticipate guests needs and respond to any issues" ((in 151 reviews)); "Great team to work with." ((in 67 reviews)); "Training is great experience for novices and luxury standards are good to learn." ((in 66 reviews))

What are the cons of working at Four Seasons according to real employee reviews?

"Management is poor and unintelligent." ((in 198 reviews)); "Long hours and the demands of the guests (like any other job in management!)" ((in 169 reviews)); "working as management at FD is long hours and no work life balance" ((in 132 reviews)); "Hotel industry in general is tough and low in salary" ((in 86 reviews)); "Bad managers not so great at times" ((in 73 reviews))

What are employees saying about Four Seasons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Four Seasons layoffs and their outlook for job security at Four Seasons in 2026.

What are the top reviewed Four Seasons locations?

Los Angeles , Orlando , Boston , Denver , Chicago , Austin , New York , Dallas , Miami , Baltimore , Beverly Hills , Philadelphia , Washington , Jackson Hole , Houston , Saint Louis , Seattle , Scottsdale , Atlanta , Las Vegas , San Francisco , Westlake Village , Vail , Santa Barbara , Kailua Kona , Palo Alto , Kapolei , Carlsbad , Palm Beach , Wailea

Four Seasons reviews

3.8

68% would recommend to a friend

(3,466 total reviews)

Alejandro Reynal

85% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,466 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jan 28, 2021

Great Team - Four Seasons at the Surf Club

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Very friendly & welcoming team, True luxury, Dedicated and hard working staff

Cons

New hotel, and covid difficulties

Four Seasons Response

5y

We appreciate your review. Being a part of our team means that we share the common goal of investing in one another’s success. Feedback like yours lets us know where we need improvement and what we are doing right! Thank you.

2.0

Jan 19, 2021

Wonderful company Pre-Covid

Guest services representative

Recommend

CEO approval

Business Outlook

Pros

Comp nights and flexible schedule in a luxurious environment

Cons

The company does not treat its employees right with low wages and does not take employee health seriously. They proactively insure guest health and safety with covid guidelines but when it comes to their staff they do not quarantine employees who were exposed to one another and are unsure how to react if employees test positive.

Four Seasons Response

5y

Thank you for your review and for sharing your honest feedback. We are sorry to hear about the challenges you have experienced and encourage you to speak with your property People & Culture team to help find the balance that you are looking for.

1.0

Nov 13, 2020

The Golden Rule is only seen on a poster in the cafeteria

Rooms division

Recommend

CEO approval

Business Outlook

Pros

The hotel is beautiful and lunch is free ( well the cost is calculated in your paycheck ).

Cons

Management is a joke especially higher management. Massive layoffs happened and now the front line staff is treated with the mentality of “ did you realize your friends got laid off ; do you want to be next ?” Very hard to advance in your career if your opinions differ from high management. Ideas are not welcome and retaliation is a well known fact amongst all front line employees. Also it’s almost impossible to grow and stay in the same property; they will move you around like you have no life or family here. Oh and you need to ride a bus to go to work. The employee parking is remote and located 7 minutes away from the resort. The bus runs on a schedule .... like every 20-30 minutes.

Viewing 268 - 270 of 3,466 Reviews

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Jobs at Four Seasons

Valet Laundry Attendant

Front Desk Receptionist

Four Seasons

Four Seasons reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Team - Four Seasons at the Surf Club

Wonderful company Pre-Covid

The Golden Rule is only seen on a poster in the cafeteria

Top companies for "Compensation and Benefits" near you

Jobs at Four Seasons