Fragomen reviews

HR is very problematic. Later, when applying for my current job, when my current employer (and the background check company) called Fragomen to verify my employment, Fragomen told them that I had never worked there! My contract had been directly through Fragomen, I have a copy of the contract to prove it, (it was NOT a temp contract through an agency) and I had left on fine terms. This delayed my background check and start date with my current employer. For a company that deals with employment law, I found this to be unprofessional and problematic. They continue to be unpleasant even after you stop working there. Morale is low. Training is minimal and supervisors will be quick to blame you for mistakes. Some supervisors are unwilling to help and gossipy. Each work team there operates very differently. Although many employees are fresh out of college and have no paralegal or immigration experience, you are expected to learn very quickly and if you have questions it will be hard to get them answered, causing even more mistakes. Employees are made to feel replaceable. People are afraid of being fired and there is lots of turnover. Working overtime and on weekends is expected(although they do pay well for it). Due to the nature of the work, there is no such thing as a small mistake and you will hear about any mistakes you make. The work is very repetitive, tedious, and boring, though this has less to do with the company and is more just the nature of the work. Stressful environment and silent office. Lots of burnout. Very hierarchical.

With employees being so inexperienced, it often takes several times longer to accomplish anything. There is no employee development and no employee training. You have a 2-hour HR training on your first day and then you're expected to understand all the ins and outs of immigration law. They use Lotus Notes, an extremely out-dated IBM program to accomplish anything, and Citrix on some painfully slow servers instead of actual computers - the lack of power and computing speed is compounded by a slow internet connection. Managers and supervisors are extremely disorganized. The firm handles immigration law differently across each team (no uniformity). Employees are often treated like numbers instead of human beings. There is no work-life balance. Management often makes unreasonable requests of employees with little to no explanation of what they hope to accomplish or why. Pay is over $30k LOWER than the industry average - even though their office is in the most expensive area in the US.