Fragomen reviews

3.4

52% would recommend to a friend

(2,192 total reviews)
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Austin T. Fragomen

65% approve of CEO

40% positive business outlook

Fragomen has an employee rating of 3.4 out of 5 stars, based on 2,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fragomen employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Mar 23, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked as an entry-level temp in the New York office for a month. The employees, individually, are solid people; there are some neat perks (mostly related to food); and you learn a thing or two about business immigration.

Cons

From what I experienced, there is virtually no communication, no coordination, and no organization between the various levels and departments of this firm. The job started with an orientation, at which it was made very clear to us new, entry-level employees that there was a learning curve, and it was expected that we would make mistakes and take time to adapt. Of course I made mistakes, but I corrected them all and elevated them when I needed to, and I was improving to the point where my supervisors were about to entrust me with drafting support letters for some of the firm's biggest clients--and this was just as the firm's busy season was beginning. I even caught some mistakes made by higher-ups--really obvious typos, for instance. (Bear in mind, the government looks for any excuse to reject a visa application.) Then, out of nowhere, I was let go for "making mistakes on [my] cases" that were allegedly taking up extra time to correct. (Not to mention, no one at the firm had the guts to break the news to me in person; I went in one morning and my keycard wasn't working, so I got a pass for the day, and when I went up, the HR person came to my cubicle and said, "I was told yesterday was your last day.") Was I so incompetent that I had no value as an employee even with a learning curve in the middle of the busy season? I doubt it. My guess is that, in addition to other new employees coming in, the busy season turned out to be not as busy as they thought it would be, so they sacked me and used my earlier, novice mistakes against me as an excuse. This firm embarrassed and disrespected me. All I was to it was a body. Some other interesting tidbits: * I was taking direction from a peer of mine, a paralegal AND an associate, and there were no other new employees on this particular team. * There was training, but it was curt, rushed and inadequate. For instance, I would be told to do things a certain way every time, and the exceptions weren't made clear to me. There's also a lot of wonky calendar math involved in immigration law, and I was not given an adequate point of reference in that regard. Still, I imagine that I was the one who was blamed and looked down upon for the resulting errors, in the end. * My supervisors insisted multiple times that my next big task would be to draft said support letters, but that they weren't ready to be drafted yet. As a result, there were long stretches of time where I was left with nothing to do. Ultimately, I felt led on. * To kill time, one of my supervisors instructed me to take seminars that turned out to be the SAME seminars I took during orientation. * Work-life balance? Please. If this firm asked to have me back, I'd turn it down.

2.0
Oct 1, 2012

This firm is disloyal to its employees at every level.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This firm fills some temporary positions without even interviewing for the position. If you come in this way, you have the opportunity to get some decent experience under your belt without having to do much for it.

Cons

The flip side of the pro I mentioned is the reason why they can afford to operate that way. Fragomen has taken advantage of our poor economy by treating its individual workers like they are expendable. They can afford to hire you without interviewing you because they know if you don't work out, they can fire you immediately and fill your position by the next morning. Moreover, They treat even their best employees like cogs by expecting them to work heinous hours and giving very minimal raises. I've heard this place described as a "legal professional sweat shop" and after working there a while, I can definitely see why. To top it off, when they finally do lay you off or dismiss you, you are given fifteen minutes notice before they expect you to be out the door. When my temporary assignment ended, I was told with so little time to spare that I forgot many personal items I had brought to work with me and did not even get to say goodbye to my colleagues. The HR representative stood over me like a store owner observing a shoplifter until I left. Never once in the months that I worked there had I given anyone a reason to suspect those kind of precautions were necessary, but I suppose that when you treat people like garbage, it is wise to expect garbage in return.

2.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of the time it's just ... okay. The general caseworkers are all great people.

Cons

HR and upper management seem to be severely lacking in professionalism and good management practices. Office-wide update meetings ("town halls") are usually tone-deaf, and pass blame and responsibility onto lower-level employees when they should be kept within higher management.

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