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      Freeman

      Engaged Employer

      Freeman reviews

      3.6

      59% would recommend to a friend

      (978 total reviews)
      avatar

      Janet Dell

      66% approve of CEO

      69% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      Freeman has an employee rating of 3.6 out of 5 stars, based on 978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freeman employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      978 reviews
      4.0
      Sep 10, 2025

      Great People and Culture, but IT Leadership Is Cause for Concern

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freeman has an amazing culture that has been built and sustained for decades. The people here are passionate, collaborative, and truly care about one another. Work-life balance is excellent, and the company has long been a place where employees can thrive both professionally and personally.

      Cons

      Over the past three years, IT has seen a revolving door of senior leaders. Each new CIO/CTO has pushed for big changes, and while those changes required tremendous effort from the team, the culture itself remained intact. Unfortunately, under the current CIO, things feel very different. Decisions and actions appear to be eroding the very fabric of Freeman’s culture. Fear has become the new normal in IT — whether you’re a leader or an individual contributor, job security feels uncertain. If the job market were stronger, I believe we’d see a significant exodus from the department.

      3.0
      Aug 25, 2025

      Good People, Design silos and Constant Management Change

      Environmental designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture. Love the people I work with, they are funny and creative and empathetic. I'm personal friends with many of them. The work is repetitive but fast-paced, and sometimes I get a creative project here and there. The work can hit you hard sometimes where you can't come up for air, but most co-workers are willing to help each other out when they can.

      Cons

      The job is fine if you don't mind repetitive work and slow movement towards any fulfilling change. Their new Return to Office initiative is outdated and lacking empathy. It's hypocritical as there are people who work in other cities that aren't required to be in office, and yet those within the boundary aren't allowed to move and keep their job. It's a boys club when it comes to promotion and landing creative work, and very hard to get clear job roles and career paths. All I've heard during my tenure is "we are working on it." People get promoted because of who they know, or how loud they speak in a meeting, not because of their loyalty or talents. I've had so many managers during my time, all with different styles and motivations. None know how to navigate the corporate bureacracy, and the changing rules and "re-orgs."

      5.0
      Aug 21, 2025

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freeman cares about their people. From benefits to employee appreciation days, they do represent a great company. The family is still involved in the business and their care is shown in all Freeman does.

      Cons

      Limited opportunity for movement. Although a great place to work, I did not see an opportunity to grow much.

      Viewing 34 - 36 of 978 Reviews
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      Glassdoor has 1,067 Freeman reviews submitted anonymously by Freeman employees. Read employee reviews and ratings on Glassdoor to decide if Freeman is right for you.