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Freeway Insurance

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Engaged Employer

Freeway Insurance Customer Service Insurance Agent reviews

1.8

30% would recommend to a friend

(58 total reviews)
avatar

Cesar Soriano

12% approve of CEO

42% positive business outlook

Customer Service Insurance Agent employees have rated Freeway Insurance with 1.8 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Insurance Agent professionals have a poor working experience there. Freeway Insurance is rated 49% below average by Customer Service Insurance Agent professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

58 reviews
3.0
Oct 30, 2020

Bear`s resume

Recommend
CEO approval
Business Outlook

Pros

CUSTOMERS. I love working with the public

Cons

worked alone in a huge office for most of my time there

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Freeway Insurance Response
5y
Thank you for your honest and sincere review. We want you to know that your opinion matters to us and we take your review seriously. We will escalate your feedback and ensure we continue to move forward towards our core values. Again, thank you and we wish you great success in your career
2.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Good way to obtain insurance license

Cons

Very high turnover rate, too many weekends, nepotism

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Freeway Insurance Response
5y
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
1.0
Oct 1, 2020

Place to start

Recommend
CEO approval
Business Outlook

Pros

12 bucks an hour is something i guess.

Cons

They overpromise and underdeliver regarding pay. Not trustworthy in my experience.

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Freeway Insurance Response
5y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. With your feedback we will commit to strive to do better.
Viewing 46 - 48 of 58 Reviews

Glassdoor has 340 Freeway Insurance reviews submitted anonymously by Freeway Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Freeway Insurance is right for you.