FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
3.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone was great to work with and motivated to solve tough challenges in the last mile B2C food space.

Cons

NYC logistics, expansion, staffing, and 2h commitment to customers made the work challenging, and sometimes the progress to maintain goals/kpis was frustrating

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FreshDirect Response
3y
We appreciate you taking the time to leave a review on your experience with us and will take your feedback into consideration with our leadership team. If there is anything you'd like to expand upon, we welcome feedback to our EmployeeCommunications@FreshDirect.com email.
4.0
Jun 23, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

Everything love it there great job

Cons

Nothing to complain about love it

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FreshDirect Response
3y
We are so happy to hear you love your job! If you haven't downloaded our Employee Communications app yet, please do! It's a great resource for all employee communication.
3.0
Jun 20, 2022

.

Recommend
CEO approval
Business Outlook

Pros

Working with my team, Culture Understanding when it comes to family life. Being able to go to different departments and learn from them and they were willing to do so. I loved learning new things and to be able to assist anyone!

Cons

Lack of communication Some management are biased. And there is a supervisor that does not do their job to the fullest of their ability. This was spoken to HR but nothing gets done. There are management that is unable or not capable of doing a job as an hourly employee and it should be mandatory so they can get a better understanding of the task at hand.

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FreshDirect Response
3y
Thank you for taking the time to write this review. You present a lot of information we will take back to our teams and look at in how we can make things better. As you may know, we conduct an annual employee engagement survey and last year's survey garnered a lot of change for the employees. We welcome any additional feedback or comments via our EmployeeCommunications@FreshDirect.com email.
Viewing 304 - 306 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.