Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Great coworkers" ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

Dec 6, 2017

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities for growth, good place to learn as you go, leadership development, decent benefits, good HR, employee discounts & giveaways, expanding business, free coffee, employee events

Cons

Cold environment, long hours, not an ideal location, culture not consistent from department to department, horrible restrooms, have to work weekends

2.0

Nov 21, 2017

Corporate Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really appreciate the business model and the overall concept of the website. Bringing exceptionally sourced food to mass market is what the company does.

Cons

BRUTALLY understaffed, especially in the lower levels, leading to a top heavy organization with no structural stability and room for growth. No communication between departments, that often ends in frustration and duplication of work. Heavily focused on reaction and not proactive planning. Also, the horrible health insurance with no out of network coverage.

4.0

Nov 15, 2017

Corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Team and overall family feel work environment. Great Exposure to Senior management team.

Cons

Company is growing and expanding to new locations. With that comes some growing pains.

Viewing 358 - 360 of 537 Reviews

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Jobs at FreshDirect

MTO C4- Personal Shopper

Ambient- Personal Shopper

Summer Intern - Merchandising Operations Intern

MTO C4- Personal Shopper

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supervisor

Corporate Manager

Corporate

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Jobs at FreshDirect