Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 23 reviews)); "Good Benefits and low cost Health insurance" ((in 23 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "The team is great." ((in 10 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "No work/life balance" ((in 11 reviews)); "No communication No team work" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(108 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

108 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Oct 22, 2021

FreshDirect Review

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Discount Grocery Store for employees,

Cons

Low wages, PTO covers all callout reasons, Strenuous environment, High employee turnover rate.

FreshDirect Response

4y

Hello, thank you for leaving a review for us. We're sorry to learn your time with us hasn't been as fulfilling as promised- we recognize an opportunity to do better for all our employees. We would be humbled to hear more from you on what we can do to support you better. You can send us an email at EmployeeCommunications@FreshDirect.com to confidentially discuss how we can ensure your happiness at FreshDirect.

5.0

Oct 17, 2021

Great experience

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

-Good pay -Chill workspace -Cozy Breakroom -Good pto

Cons

-Cold in some areas -Not really any cons

FreshDirect Response

4y

Thank you for your contributions to FreshDirect. We're grateful for your time making FreshDirect even better. FreshDirect wishes you all the best to you in your next career adventures!

4.0

Oct 15, 2021

Everything fresh

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Benefits, bonuses, and overtime opportunities.

Cons

Acknowledge your employees more for their great efforts

FreshDirect Response

4y

We're grateful for the time taken to share your feedback with the HR team at FreshDirect. We are working on new programming to recognize our employees internally and externally- our employees deserve the respect they've earned! It's important to us that you can grow your career at FreshDirect. In fact, a high percentage of our management teams have grown through the ranks at FreshDirect based on their efforts and communication with their reporting manager. We encourage all employees to express their career goals with their management. Need help starting the conversation? We're here to help! Send us a message at EmployeeCommunications@FreshDirect.com to plan your career growth with your Human Resources Business Partner. We hope to hear from you!

Viewing 37 - 39 of 108 Reviews

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