Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 30 reviews)); "and the pay is good ." ((in 24 reviews)); "Good Benefits and low cost Health insurance" ((in 23 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "The team is great." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Managers are unprofessional and have favoritism for their friends" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

3.0

May 11, 2015

Comfortable place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FreshDirect is pretty pricey, but employees get a discount on deliveries, which makes the company’s prices comparable to Whole Foods (not counting tip for the delivery guy).

Cons

The corporate office location in Long Island City is not the most convenient. The company is moving to the Bronx, which would make commuting even more difficult, assuming you don’t live in the Bronx.

5.0

Apr 30, 2015

Forklift operator

Pito operator

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good hours

Cons

It's like winter all year long

3.0

Apr 17, 2015

picker packer, consumes most of your life

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Very easy work decent benefits

Cons

Unfair treatment, has the most favoritism I seen at any job, and very low pay for the work they expect from you

Viewing 481 - 483 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper

Ambient- Personal Shopper

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Comfortable place to work

Forklift operator

picker packer, consumes most of your life

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Jobs at FreshDirect