Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 32 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Good work life balance" ((in 11 reviews)); "Good coworkers, challenging work." ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 19 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

1.0

Nov 29, 2014

Poorly run, small company provides no job security

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They pay great money to lure you in

Cons

They take all your knowledge and competitive intel and treat you as a temporary investment. After you have performed, they cut costs and you are let go for some random reason. Lots of promises of stock options and going public with no intent on IPO; it's how they lure top leadership talent. Be careful and when the warning bells go off and you realize they have always fired way too many people in top positions, run! All the positive reviews are reviews established by the company and not real employees. They monitor these boards and post accordingly to offset all the poor reviews. Be careful!

5.0

Nov 20, 2014

Excellent Job

Fresh direct associate

Recommend

CEO approval

Business Outlook

Pros

I love the company. They really do care about the employees. Even though it was a fast paced environment, I still like it.

Cons

Tbh there really wasn't any cons to working this position. I loved the company as a whole.

4.0

Nov 11, 2014

Horrible company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

no pros Horrible racist tireing

Cons

Racism favoritism sexism racist bias

Viewing 493 - 495 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper

Ambient- Personal Shopper