FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Mar 26, 2024

Nothing Positive - RUN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, nothing. In the past I would have talked about how great the workforce was, how driven and talented people were, but a series of aggressive changes and layoffs by new ownership has pushed out most of our best people.

Cons

New ownership has treated people completely inhumanely and without any respect or trust. Essentially every policy or program that FreshDirect had in place to benefit their workforce has been killed by Getir post acquisition, many of which were announced with very little notice. No remote work, no unlimited vacation or sick time, no summer hours. Extremely poor communication and support in the wake of sweeping layoffs at the beginning of 2024, which were seemingly made without any research into what people do or who they report to. Office is in a truly horrible location in the South Bronx, with most employees needing to take multiple trains to a shuttle bus and investing considerable time into their commute. Hours are not flexible and again, no remote work is allowed. They monitor badge swipes into the building and we've at times had to sign physical attendance sheets like we're children. It feels less like being an employee and more like being a prisoner.

3.0
Mar 19, 2024

Lacks Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, fun work environment

Cons

Management lacked focus, constantly chasing different priorities

Viewing 52 - 54 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.