FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
2.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy Task. Can use the bathroom then return to work. Nice cafeteria. Good benefits.

Cons

No sitting during 12 hour shifts. Favoritism between staff. They fired me because they said I smelled like marijuana but also told me I can smoke it on my free time. I was not under any influence. I worked in the chill department so I had to keep my jacket on. And I had a small clip in my pocket. Marijuana is legal in NY state and I was not smoking. But still was fired.

avatar
FreshDirect Response
5y
Hello, and thank you for sharing your feedback with us. Although cannabis is now legal in the state of New York, employees whose roles require the use of heavy machinery or potentially dangerous tools are not permitted to use cannabis during working hours. FreshDirect prides itself in maintaining a safe workplace for all employees. We are happy to share further details at your request. You can send us a note to EmployeeCommunications@FreshDirect.com to continue the conversation. We hope to hear from you.
2.0
Mar 3, 2021

Bakery

Recommend
CEO approval
Business Outlook

Pros

Good amount of hours given

Cons

Racist, favoritism, uncomfortable management, contradicting, no training

avatar
FreshDirect Response
5y
Thank you so much for making time to share your feedback with us. We're sorry to learn we haven't met your expectations and wish to humble ourselves and improve your experience at FreshDirect. Please send a message to EmployeeCommunications@FreshDirect.com so we can work with you to solve the challenges you've experienced. We hope to hear from you.
1.0
Mar 1, 2021

WORST PLACE I'VE EVER WORKED AT.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, run stay away.

Cons

Manager's are incompetent, favoritism and politics.

avatar
FreshDirect Response
5y
Hi, and thanks for sharing your feedback with us. Please send a message to EmployeeCommunications@FreshDirect.com with any other thoughts you'd like to share. We wish you the best in all your future endeavors.
Viewing 91 - 93 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.