FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Availability of work during Pandemic

Cons

Lack of Diversity and Inclusion lol

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FreshDirect Response
5y
Hi There, thank you for sharing your honest experience with us. We acknowledge that FreshDirect as an organization has an opportunity to improve the environment for our employees. Everyone deserves to work in an environment that is safe, peaceful, and respectful. We are working to remedy the issues you've experienced by implementing new Diversity, Equity, and Inclusivity programming and how we communicate with all FreshDirect employees. Through our new FreshConnect internal communications app, all employees will be able to receive communication from the company and their direct management in their preferred language. These important improvements are only the beginning of what the FreshDirect Human Resources team will be implementing to ensure your happiness and wellbeing. Please send a message to EmployeeCommunications@FreshDirect.com with any other feedback you have- we're anxious to hear how we can improve your experience!
1.0
Oct 10, 2020

The worst place to work

Recommend
CEO approval
Business Outlook

Pros

Discount on food and free coffee

Cons

Hourly wage is not enough compensation for the hard labor

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FreshDirect Response
5y
Thank you for taking the time to share your experience at FreshDirect. We're sorry to hear your time with us wasn't enjoyable. We are nothing without the hard work of all employees who work tirelessly each and every day. We will take your feedback into consideration? You can reach us at EmployeeCommunications@FreshDirect.com if there's anything else you'd like to share. We wish you the best in all your future endeavors!
1.0
Mar 14, 2020

Review

Recommend
CEO approval
Business Outlook

Pros

Sponsorship Snacks No other pros for FreshDirect

Cons

Poor Leadership Low Growth Low Pay Does not inform employees about FMLA

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FreshDirect Response
6y
Thanks for taking the time to share your candid feedback about FreshDirect. We strive to continuously improve our team member experiences and will follow up on your comments. Thank you for your contribution with FreshDirect!
Viewing 94 - 96 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.