FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Mar 3, 2020

FDC

Recommend
CEO approval
Business Outlook

Pros

Paid weekly. Meet good people

Cons

Too cold everyone want to fight

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FreshDirect Response
6y
Thanks for taking the time to share your candid feedback about FreshDirect. It is true we operate in a cold facility to ensure our products are fresh and of high quality. We use this feedback to improve our team member experience. Feel free to reach out to a Human Resources representative to address your immediate concerns.
1.0
Feb 14, 2020
Recommend
CEO approval
Business Outlook

Pros

I Love The Onsite Supermarket

Cons

They Dont always have hours for Drivers i mean they still pay you for 4 hours but jus dont expect 40hrs every week

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FreshDirect Response
6y
Thanks for taking the time to share your feedback about FreshDirect. I'm glad to hear you enjoyed our employee perks but disappointed that we didn’t meet your expectations as on hours. Thank you for your time on our team and we hope to impress you with our efforts in the future.
1.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

working outside, cheap food at employee store, sightseeing, uniforms provided, employee parking, plenty of downtime, no need for gym membership as job is highly physically intense, new Bronx facility (but no time or energy to enjoy any of it), plenty of time to go online & find a better job and ask yourself why didn't you just stay in college.

Cons

Don't let the fake reviews here fool you. They want that 5 star rating! No. Cons are:Working outside in all weather, poorly maintain fleet of trucks that frequently have to be put out of service but are only kept running not clean and comfortable. Low low low pay for workload barely over minimum wage, working with and/or around immature and unprofessional people, revolving door, 5 sick days a year total, company hires temps thru their own subdivision called Vertex to avoid giving workers benefits, Managers love to find any excuse to write you up. Transportation workers are there to make the field managers look good and to blame for all the other issues in the chain being that we are the last link. We are brand ambassadors and the face of the company that customers see but we are paid too low. No pension. No future for people who don't suck up to everyone and allow themselves to be taken advantage of. Bad health plan that doesn't cover many medical expenses. Drug tested for every accident and injury. Company cares more about profits than it's workers who are the core of the operation and it shows through their actions. Many other cons I can't recall them all.

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FreshDirect Response
6y
Thanks for taking the time to share your candid feedback about FreshDirect. We would be happy to discuss your experiences further if you would like to speak to one of our Human Resource business partners. We strive to continuously improve our team member experiences and will follow up on your comments. Thank you for your contributions and 3 year tenure with FreshDirect!
Viewing 97 - 99 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.