Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 30 reviews)); "and the pay is good ." ((in 24 reviews)); "Good Benefits and low cost Health insurance" ((in 23 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "The team is great." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 20 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Managers are unprofessional and have favoritism for their friends" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

1.0

Nov 26, 2019

Bad!

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

None to me , it was horrible

Cons

Horrible management , do not recommend

2.0

Oct 16, 2019

A great product, a great company, a great team

Director of marketing

Recommend

CEO approval

Business Outlook

Pros

cool place to work, pay well, good people

Cons

lack of financial planning

4.0

Apr 13, 2019

It's Ok

Accounts receivable administrator

Recommend

CEO approval

Business Outlook

Pros

Relaxed work flow/ Friendly staff

Cons

Working in a football field size fridge

Viewing 100 - 102 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper