Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 23 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 13 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

Aug 12, 2010

You're in it for the love

Analyst

Recommend

CEO approval

Business Outlook

Pros

-Very lean, young, entrepreneurial environment. -You have the ability to take whatever project you want and run with it. -Casual, open culture. -Big responsibility for relatively young people. -Fast growth environment.

Cons

-No clear career advancement paths; the position above your might not exist yet. -Mediocre employee skill development. -Definitely not glamorous. -Salary and benefits are slightly below that of a bigger company.

3.0

Aug 11, 2025

Rating freshdirect

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Tips depending on the route can be generous

Cons

They pick and choose who to give the best routes to

3.0

Apr 2, 2025

favortism

Human resources

Recommend

CEO approval

Business Outlook

Pros

none - no room for improvement its all about who you know

Cons

theres a lot of favoritism, not all pay is the same some people who have been here even longer dont have a high pay while others who just joined have such a nice 100k pay salary

Viewing 124 - 126 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

You're in it for the love

Rating freshdirect

favortism

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