Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 23 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 13 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

1.0

Aug 25, 2015

Unless you are corporate (Except PTS) this is not the best place to work,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some great peers; PTS Night crew except for the manager is the best.

Cons

Management doesn't respect you, no opportunity for improvement, staff dislike management, management fights among each other, poor management all together.

3.0

Oct 14, 2014

Cold and hardworking warehouse environment.

Freezer associate

Recommend

CEO approval

Business Outlook

Pros

-Easy work -As a freezer associate, my pay was okay. -Decent hours. -It's a serious environment. Everyone's working hard. -Easy to advance (ranks) -CEO held monthly meetings to get workers opinions. -Free milk & coffee all day long.

Cons

-The social atmosphere in the place was very minimal. -The managers there weren't very helpful and forward. It almost seemed like some of them were just there for the check. -Despite the insane temperature in the freezer, team leads try to limit your warming breaks.

3.0

Nov 18, 2013

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Free food Good employee discount Smart and fun coworkers Easy to build cross-functional teams

Cons

Poor reward for the hard working that keep the company afloat Little to no bonus Accountability = Blame Game 'Down to earth' tech culture can also turn into disrespect and allows certain employees to feel overly entitled

Viewing 121 - 123 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper

Ambient- Personal Shopper

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unless you are corporate (Except PTS) this is not the best place to work,

Cold and hardworking warehouse environment.

Business Analyst

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Jobs at FreshDirect