FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
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Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
3.0
Jul 13, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Being out on routes on your own

Cons

The way they set up your route isnt the most efficient way of getting it done. Windows are a problem. Have work fast to make a lunch break.

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FreshDirect Response
3y
Hi There, and thank you for your review. We understand there's room for improvement to help make driving routes a more seamless process while affording drivers adequate time for breaks. We encourage you to reach out to your Human Resources Business Partner and management to voice your concerns. If there's another way FreshDirect can better support you, we ask you to send an email to EmployeeCommunications@FreshDirect.com. We look forward to hearing from you.
3.0
Jul 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, you can make it work if you don’t have a social life

Cons

You never know how long you will be there just the time you start

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FreshDirect Response
3y
Hi and thank you for your review. Personal Shoppers are one of FreshDirect's most important employee groups to help keep our business running smoothly- we couldn't do it without you! We acknowledge the reliance we have on our Personal Shopper teams in order to meet customer expectations, sometimes leading to overtime to meet business needs. We encourage you to reach out to your Human Resources Business Partner to discuss how they and your management can better accommodate your preferred schedule. We are committed to ensuring every employee is able to lead a healthy work-life balance. If there's anything else we can assist you with, we hope you reach out to us at EmployeeCommunications@FreshDirect.com. We hope to hear from you.
4.0
Jul 7, 2022

Freshdirect

Recommend
CEO approval
Business Outlook

Pros

Deals on groceries, supportive coworkers, understanding managers

Cons

Salary expectations, work hours, shuttle service delays

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FreshDirect Response
3y
Hello and thanks for leaving a review. We understand salary expectations can be a difficult subject to address with your management and Human Resources Business Partner. We are proud to have re-evaluated our salary ranges for most of our positions companywide, which lead to increased wages for many of our employees. We also intend to have a more robust employee review and merit increase process launching in 2023. You can expect to receive more information from your management and the Human Resources team. We welcome any additional feedback or comments via our EmployeeCommunications@FreshDirect.com email.
Viewing 142 - 144 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.