Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"Great people work there within the departments (everyone gets along pretty well)" ((in 31 reviews)); "and the pay is good ." ((in 27 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 20 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

1.0

Jul 6, 2022

bad

Freezer picker

Recommend

CEO approval

Business Outlook

Pros

nothing terrible place to work at

Cons

sucks never will work here again

FreshDirect Response

We are so sorry to hear you had such a negative experience. If you have any additional feedback or information, please don't hesitate to reach us at our employeecommunications@freshdirect.com email.

3.0

Jul 3, 2022

Company performance

Technology lead

Recommend

CEO approval

Business Outlook

Pros

Great Management in fresh direct worked a lot to come up from deep trouble situations

Cons

not having enough money to implement great ideas.

FreshDirect Response

We appreciate when employees leave us feedback and are sorry you didn't have more ideas implemented during your time with us. We are working on how to more regularly collect employee feedback and ensure we can provide opportunities to continue to better our workplace.

3.0

Jun 28, 2022

Great people and mission, tough job

Senior manager transportation

Recommend

CEO approval

Business Outlook

Pros

Everyone was great to work with and motivated to solve tough challenges in the last mile B2C food space.

Cons

NYC logistics, expansion, staffing, and 2h commitment to customers made the work challenging, and sometimes the progress to maintain goals/kpis was frustrating

FreshDirect Response

We appreciate you taking the time to leave a review on your experience with us and will take your feedback into consideration with our leadership team. If there is anything you'd like to expand upon, we welcome feedback to our EmployeeCommunications@FreshDirect.com email.

Viewing 145 - 147 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper