Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "and the pay is good ." ((in 25 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

4.0

Jun 23, 2022

Great

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Everything love it there great job

Cons

Nothing to complain about love it

FreshDirect Response

3y

We are so happy to hear you love your job! If you haven't downloaded our Employee Communications app yet, please do! It's a great resource for all employee communication.

3.0

Jun 20, 2022

.

Management

Recommend

CEO approval

Business Outlook

Pros

Working with my team, Culture Understanding when it comes to family life. Being able to go to different departments and learn from them and they were willing to do so. I loved learning new things and to be able to assist anyone!

Cons

Lack of communication Some management are biased. And there is a supervisor that does not do their job to the fullest of their ability. This was spoken to HR but nothing gets done. There are management that is unable or not capable of doing a job as an hourly employee and it should be mandatory so they can get a better understanding of the task at hand.

FreshDirect Response

3y

Thank you for taking the time to write this review. You present a lot of information we will take back to our teams and look at in how we can make things better. As you may know, we conduct an annual employee engagement survey and last year's survey garnered a lot of change for the employees. We welcome any additional feedback or comments via our EmployeeCommunications@FreshDirect.com email.

1.0

Jun 14, 2022

Horrible Management with favoritism

Truck driver

Recommend

CEO approval

Business Outlook

Pros

The discounts on your groceries

Cons

Where to begin: Neoptism & Favoritism. Management has relationship with subordinates and then they give them the best hours and preferntial treatment. Do not care for your concerns. Break the law in regards to DOT regualtions and if someone complains, they then cut the employees hours. Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't We can keep going and going, thats why turn around is so huge.

FreshDirect Response

4y

Thank you for being open about your experience. We take this type of feedback seriously and will escalate it to HR Leadership. FreshDirect offers a variety of options for employees to be heard including an anonymous hotline, your HRBP team and direct management. If you need more information on these processes, please contact EmployeeCommunications@FreshDirect.com.

Viewing 148 - 150 of 537 Reviews

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Reviews by job title

Great

.

Horrible Management with favoritism

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