FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Dec 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great product, great service, people leave at 5

Cons

Company culture is a mess. Management thinks that it’s the next Snapchat or cool place to work where in reality it’s the most non-tech tech company ever with miles of overused oversight and low morale employees. The same five people make all the decisions and if you aren’t one of them- you might as well look for another job. HR could care less about its people and are out only for the senior team.

1.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

None since the new management

Cons

Ever since FreshDirect was bought, the new management has seemingly gone out of its way to make working there miserable. No communication was given to employees about new plans or policies and entire departments were laid off. Department managers were laid off so we had no direction on what we were supposed to be doing, and were never approached by Getir (the new owners) on what was needed. After the new management took over, office employees were given less than 24 hours notice that their hybrid schedule would now be a full-time, in office schedule. The new CEO spent his time hanging out the security desk to check that people were clocking in and telling us that any problems were our fault. Previously the job could be a little chaotic and unpredictable, but everyone there was generally upbeat and wanted to work together. With the constant turnover and low morale (at least one department has completely left) I doubt this company will be around much longer.

1.0
Dec 10, 2018

Operations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food given to employees

Cons

where I do begin. This is the worst company I have worked for and probably will ever work for.

Viewing 13 - 15 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.