FreshDirect reviews

New ownership has treated people completely inhumanely and without any respect or trust. Essentially every policy or program that FreshDirect had in place to benefit their workforce has been killed by Getir post acquisition, many of which were announced with very little notice. No remote work, no unlimited vacation or sick time, no summer hours. Extremely poor communication and support in the wake of sweeping layoffs at the beginning of 2024, which were seemingly made without any research into what people do or who they report to. Office is in a truly horrible location in the South Bronx, with most employees needing to take multiple trains to a shuttle bus and investing considerable time into their commute. Hours are not flexible and again, no remote work is allowed. They monitor badge swipes into the building and we've at times had to sign physical attendance sheets like we're children. It feels less like being an employee and more like being a prisoner.

1. FreshDirect is making a huge mistake thinking they are just an online grocery store when in fact they are a tech company first. This is where they have a lot of opportunity to grow but for some strange reason they don’t. It just looks like they’re going to just Blockbuster their way through technological advancement. 2. They have too many inefficient processes and just as many ineffectual people making decisions. 3. The turnover there is next level. I’ve never seen anything like it before. 4. Talented and creative people don’t last here. They eventually see that the people who make decisions have no real interest in making changes that are healthy, productive, and offer value to the business or their people. So you’re stuck with various levels of mediocre employees. 4. If your communication skills are exceptional you will be very frustrated working here. I’m not being hyperbolic. Don’t work here if you’re use to a high level of effective communication. There is not an area of this company that has this skill down to a science and it will frustrate you to no end. 5. After 5p they shut off the hot water. Seriously. 6. The on campus cafeteria is lackluster. I wondered why so many of the employees brought their food from home when I first came here seeing as this is a “quality food” company and promoted the former CEO’s chef background. Nope. Don’t eat there. Their idea of good food is very stereotypical bland American fare. Even when they attempt Latin flavors, that they also sell (yikes) on their website, I’m astonished that they can’t even get that right. And that’s why most employees order out or bring their own food. At a food company, lol.