FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Dec 16, 2021

Not the best

Recommend
CEO approval
Business Outlook

Pros

Weekly pay is the best they offer

Cons

Management is not the best

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FreshDirect Response
4y
Hi and thank you for your review. We're sorry to learn your time in the Deli department was less than favorable. Our Deli team prides itself in creating a culture that is welcoming, friendly, and supportive. It's important to us that we learn what we could have done better. If possible, we kindly ask you to send an email to EmployeeCommunications@freshdirect.com to have your voice heard. We wish you the best in your future endeavors.
1.0
Sep 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Not at liberty to discuss

Cons

Too many to count to be honest

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FreshDirect Response
4y
We thank you for your contributions to FreshDirect. We wish your time with us could have been better. If you feel comfortable sharing your experiences, we humbly ask you to email us at EmployeeCommunications@FreshDirect.com. We wish you success in all your future endeavors.
5.0
Aug 24, 2021

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great Company - Customer Centric - Entrepreneurial Culture - Solid Performance

Cons

Benefits and Employee Engagement can be improved

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FreshDirect Response
4y
Hello and thank you for sharing your feedback. We're humbled your time with FreshDirect has been largely beneficial. We recognize the opportunity to address how we're improving our Benefits and Employee Engagement strategies. Ahold Delhaize's acquisition of FreshDirect in early 2021 has granted us a unique opportunity to analyze our benefits package. We are taking advantage of our shared pricing strategies to improve upon our existing benefits, with the goal of rolling out an even better package for employees. We will continue to share our progress during our monthly companywide meetings leading up to open enrollment in early 2022. If you have any other questions, reach out to your Human Resources Business Partner for further information. Employee Engagement is a crucial aspect of the business we continue to find ways to enhance. While complying with all CDC guidelines we are proud to have brought our employees together through companywide BBQs throughout 2020 and 2021. The safety of our employees continues to be paramount to our Senior Management teams- if and when the pandemic eases employees can expect more opportunities to reconnect. Is there a particular event from the past you'd like to see return? We'd love to hear your suggestions! You can send us a note to EmployeeCommunications@FreshDirect.com to confidentially share your suggestions with a member of the HR team. We thank you for all your hard work over the last nine years. Cheers to many more!
Viewing 148 - 150 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.