Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"Great people work there within the departments (everyone gets along pretty well)" ((in 31 reviews)); "and the pay is good ." ((in 27 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 20 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

1.0

Aug 23, 2021

Do not recommend

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Higher than the minimum atleast

Cons

Low pay Short breaks Favorites Doing things that are not in your job description

FreshDirect Response

Thank you for your honest review. We're glad you did! As an organization, we have areas we need to improve upon and commitments we must make to our employees. We acknowledge your feedback and will discuss internally to create policies to address where we can do better. Would you be interested in confidentially discussing your feelings with a member of HR? If so, you can reach out to EmployeeCommunications@FreshDirect.com to share your feedback confidentially. We hope to hear from you.

1.0

Aug 16, 2021

Long hours

Stocker

Recommend

CEO approval

Business Outlook

Pros

It is a basic entry level job requiring just a high school diploma. In the neighborhood

Cons

Long hours on your feet working in refrigerator rooms, required to wear extra clothing. Mandatory over time

FreshDirect Response

Thank you for sharing your experiences with us. We will use your feedback to address areas for improvement. We welcome any additional feedback you have by sending us an email to EmployeeCommunications@FreshDirect.com.

4.0

Jul 28, 2021

Great Job

Team leader

Recommend

CEO approval

Business Outlook

Pros

Hard Work pays off if you work to the best of you ability

Cons

Toxic environment, to much gossiping and back biting

FreshDirect Response

Thank you for your feedback! We have shared your experiences with our Human Resources Business Partners to address the areas for improvement. Do send us a note at EmployeeCommunications@FreshDirect.com if there's anything else you'd like to share. We look forward to supporting you in all your future endeavors at FreshDirect!

Viewing 151 - 153 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

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Fresh- Personal Shopper