Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"Great people work there within the departments (everyone gets along pretty well)" ((in 31 reviews)); "and the pay is good ." ((in 27 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 20 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

1.0

Jul 13, 2021

Uncomfortable environment

Order picker

Recommend

CEO approval

Business Outlook

Pros

Lunch was the best pro about this company

Cons

Management sleeping with employees, disrupts work environment

FreshDirect Response

4y

We're sorry your experience at FreshDirect was less than desirable. We pride ourselves in creating a safe environment, however, we acknowledge our opportunities for growth. We have not and will not condone inappropriate behavior that jeopardizes our ethics. We would like to hear more about how we could have done better during your time with us. We humbly ask you to reach out to Employee Communications@FreshDirect.com to share your feedback.

2.0

Jun 16, 2021

Poor management

Food runner

Recommend

CEO approval

Business Outlook

Pros

Good tips , easy day , can leave work early

Cons

Poor management, racist management, lazy co workers , poor depot leads

FreshDirect Response

5y

Thank you for sharing your experience with us. We're sorry that your time at FreshDirect could have been better. We acknowledge there's much for us to address and are committed to making meaningful changes with the help of our new owners. If there's anything else you're willing to share- we'd like to hear from you. Please send us a note to EmployeeCommunications@FreshDirect.com. We look forward to hearing from you.

1.0

May 10, 2021

Not the best job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hrs in the winter time, if you looking for extra money

Cons

Small growth in the company and small pay rise.

FreshDirect Response

5y

Hi There, we're sorry to learn your experiences with us have been less than positive. We understand the demands of being a Helper and appreciate your contributions over the years. We would love to learn more about your time with us to help inform us of what else we could have done to keep you as a valued employee. You can reach us at EmployeeCommunications@FreshDirect.com to share more of your feedback. We hope to hear from you.

Viewing 154 - 156 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Uncomfortable environment

Poor management

Not the best job

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Jobs at FreshDirect