Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"Great people work there within the departments (everyone gets along pretty well)" ((in 31 reviews)); "and the pay is good ." ((in 27 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 20 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

3.0

Feb 21, 2021

Ehh

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Staff, face paced, over time.

Cons

Repetitive, cold, long days, factory settings

FreshDirect Response

5y

Hi There, we appreciate you sharing your feedback with us. We're glad you enjoy the fast pace and over time, though we'd like to learn how we can make your working hours be less repetitive. Our managers are trained to facilitate conversations about your career growth at FreshDirect, be it changing to a new work zone or trying out a new department! We're standing by to learn how we can help you make the next step in your FreshDirect career! Email us at EmployeeCommunications@FreshDirect.com to discuss further with an HR Associate.

2.0

Feb 9, 2021

AVOID

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

Some great team members made the experience livable

Cons

The management at this company is insane

FreshDirect Response

5y

Hi, thanks for sharing with us. We're sorry to hear your experience with our management could have been better. We're rolling out new manager training certification courses to enhance our programming for managers. This is one of many initiatives we are developing to maintain FreshDirect's status as a preferred employee environment. If there's anything else you'd like to share, you can send us a note to EmployeeCommunications@FreshDirect.com. We look forward to hearing from you.

3.0

Jan 9, 2021

A lot of potential

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The pay was good. They treated leadership good.

Cons

They have a lot of the wrong people in powerful positions. They dont treate hourly people very well.

FreshDirect Response

5y

Thank you for taking time to share your experience with us. We're happy to hear your pay was a positive during your time with us. We would like to learn more about your concerns regarding our leadership and hourly employee treatment. We are actively making beneficial changes for all and would appreciate your feedback. An HR Associate can be reached by sending an email to EmployeeCommunications@FreshDirect.com. We hope to hear from you!

Viewing 157 - 159 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ehh

AVOID

A lot of potential

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