Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"Great people work there within the departments (everyone gets along pretty well)" ((in 31 reviews)); "and the pay is good ." ((in 27 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good benefits and good hours" ((in 19 reviews)); "Good work life balance" ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 20 reviews)); "Bad management, need more structure" ((in 20 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Senior management is almost entirely Turkish and keep to themselves which creates a major divide between cultures." ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

Dec 22, 2020

Good place to learn

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good culture. Friendly management. Upper management is approachable.

Cons

No work life balance if working on the night shift. Some managers get 3 days off while others only get two. They do not incentivize night shift in anyway. Same pay more work.No growth.

FreshDirect Response

5y

Hello and thank you for your feedback. We understand your feelings about management shifts. We are actively considering multiple ways to make the necessary changes for all employees to have a better work-life balance. We encourage you to reach out to your management to discuss flexible solutions as well. We're happy to discuss your feedback confidentially by emailing EmployeeCommunications@FreshDirect.com. We look forward to hearing from you!

1.0

Oct 28, 2020

Not worth it

Customer support

Recommend

CEO approval

Business Outlook

Pros

Discount at the store on campus

Cons

Everything else. To many to list

FreshDirect Response

5y

Thank you for sharing your feedback with us. We're sorry to hear your experience at FreshDirect was less than ideal and would like to learn from you on how we could do better. Would you be open to speaking with a member of our HR team to discuss actionable changes? If so, send us an email at EmployeeCommunications@FreshDirect.com to discuss further. We hope to hear from you!

2.0

Feb 7, 2020

Starter Driver Job

Driver

Recommend

CEO approval

Business Outlook

Pros

Nothing that I can think of at the moment. If you have a CDL look else where.

Cons

Trust no one from management to your co-workers.

FreshDirect Response

6y

Thanks for taking the time to share your feedback about FreshDirect. We are disappointed that we didn’t meet your expectations as a leadership team. Thank you for your time on our team and we hope to impress you with our efforts in the future.

Viewing 160 - 162 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to learn

Not worth it

Starter Driver Job

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Jobs at FreshDirect