FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
2.0
Mar 30, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Nice place to work, good benefits

Cons

Bad management, need more structure

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FreshDirect Response
4y
Thank you for taking the time to leave a review for us at FreshDirect. After our engagement survey, we have been focusing on the benefits for our employees and how we can continue to differentiate ourselves. We welcome ideas regarding management and structure and encourage employees to bring them forward to their HRBPs or Leadership team. We also take suggestions at EmployeeCommunications@FreshDirect.com.
3.0
Mar 25, 2022

Great place to learn

Recommend
CEO approval
Business Outlook

Pros

Learned so much about supply chain and food safety.

Cons

For a women it was hard to been given a chance and in fact had to find my own promotion despite of getting all 4 on a scoring of 1 to 4 for performance.

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FreshDirect Response
4y
We are so grateful you took the time to provide this feedback to us and take it very seriously. We are working on new programs & systems to support our employee growth as well as continuing to build a diverse and inclusive work environment. We have formed committees to address these matters and have been soliciting employee feedback more readily. If there's anything more specific you'd like to share about your time with us, please send us a note to EmployeeCommunications@FreshDirect.com.
5.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is really good. I really love the culture and the community. Team members are very helpful, active, and charming

Cons

Sometimes work can be challenging while working there. You have to perform lots of roles at the same time.

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FreshDirect Response
4y
Thank you for taking the time to leave us a review. We appreciate your contributions to FreshDirect and wish you the best of luck in the future.
Viewing 163 - 165 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.