FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
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Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
5.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Good company to work. room to grow

Cons

salary level is not up to the mark

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FreshDirect Response
4y
Thanks for taking the time to provide us feedback! FreshDirect is committed to the growth of our employees. We continue to look into salary data and stay up to date on the market. If you have specific concerns, please see your HRBP or send us a message to EmployeeCommunications@FreshDirect.com.
3.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Get to be on the road all day and get tips if you have a residential route

Cons

Disorganization, sometimes you won’t even get a truck route. They’ll have you waiting since 5am just to tell you they no longer have a route

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FreshDirect Response
4y
Thank you for your feedback. We will alert the Transportation HR team to your concerns. Our delivery team is essential to our business and we want to continue to improve the employee experience. If you have any additional concerns, please don't hesitate to reach out to us at EmployeeCommunications@FreshDirect.com.
5.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Exciting company that is in high growth mode with leadership team that really cares about the people & the community. Love the 20% off orders, incredible discounts at the company store and great workspaces. Since joining the company has added a 401k match that employees had asked for. They also offer a very generous PTO plan. Very diverse workforce with lots of internal growth opportunities.

Cons

Some processes are non-existent or were tied to people who had left. There's a lot of opportunity to build and embed programs to the culture.

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FreshDirect Response
4y
Thank you so much for your feedback. We are constantly working to improve our processes and listen to our employees.
Viewing 166 - 168 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.