Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 30 reviews)); "and the pay is good ." ((in 24 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 20 reviews)); "The team is great." ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 22 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 14 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (537 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

Jul 5, 2021

Fresh Direct Industrial Engineer

Senior industrial engineer

Recommend

CEO approval

Business Outlook

Pros

Great projects and overall work experience

Cons

Salary, career growth is slower for level I and II

FreshDirect Response

4y

Hey There, thank you for sharing your experience as an Industrial Engineer. We're immensely grateful for your efforts to improve our operations at FreshDirect. We understand the growth opportunities for Level I and II may be slow for Industrial Engineers. We encourage you to discuss your career pathway with your manager by requesting an Individual Development Plan. This program is one of our long-standing resources that enable you to share your career aspirations with your manager, who will then be responsible for supporting your growth, ensuring your long-term success at FreshDirect. Unsure where to get an IDP form? Reach out to your Corporate HRBP or email EmployeeCommunications@FreshDirect.com to plan the next step in your career at FreshDirect!

4.0

Jul 3, 2021

transportation manager

Transportation manager

Recommend

CEO approval

Business Outlook

Pros

good company if you pay attention to your task

Cons

bad communication between the company

FreshDirect Response

4y

Hi and thank you for sharing your feelings about working at FreshDirect. We acknowledge our internal communication can be better- we're proud to have launched FreshConnect, our internal communications app for each department to use amongst their teams. We hope this new tool will be helpful when communicating to the Drivers and Helpers that report to you. You can ask your HRBP to show you how to use the app with your team and where to check for company updates. If you are ever open to a confidential discussion, the HR team would love to hear from you. You can reach us at EmployeeCommunications@FreshDirect.com to discuss further. We would be grateful to hear from you.

5.0

Jun 27, 2021

Only growing

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to be and spend time to gain experience on the food industry

Cons

Lack of professionalism on some situations

FreshDirect Response

5y

Hello and thank you for taking the time to share your feedback with us. As an Operations Supervisor, your feedback is especially important to how we create meaningful changes for you and your team. We recognize there's an opportunity to increase the level of professionalism amongst our teams without sacrificing our FreshDirect culture. We are interested in how we can incorporate your suggestions! You can email us at EmployeeCommunications@FreshDirect.com to share your thoughts with an HR Associate. We look forward to hearing from you!

Viewing 211 - 213 of 537 Reviews

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FreshDirect reviews

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Reviews by job title

Fresh Direct Industrial Engineer

transportation manager

Only growing

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