Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 30 reviews)); "and the pay is good ." ((in 24 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Good benefits and good hours" ((in 20 reviews)); "The team is great." ((in 11 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 22 reviews)); "Life Balance Issues: Long hours and last" ((in 19 reviews)); "Machism, mysoginia, favoritism, managers and supervisors are not trained well how to handle diversity, bakery supervisor meet and drink some weekends with some associates and for that reason he have favoritism with them." ((in 14 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

Jul 21, 2021

Solid company but wish there was more opportunity

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

People were good to work with and it's faced paced

Cons

Wanted to see path to corporate but was not hard

FreshDirect Response

4y

Thanks for your positive review! FreshDirect is proud to have created a culture of diversity in thought, inclusivity of all perspectives, and equality for our employees- we're glad you were a part of our journey! We would like to learn more about your career aspirations and what we could have done better to have you still as part of the FreshDirect team. We would appreciate an email to EmployeeCommunications@FreshDirect.com to better understand how we could have invested in your future better. We hope to learn from you.

4.0

Jul 13, 2021

not bad

It financial analyst

Recommend

CEO approval

Business Outlook

Pros

good food perks for all

Cons

a major screwup hurt the company

FreshDirect Response

4y

Hi and thanks for your review. We're sorry your time with us could have been better. We invite you to send us a message at EmployeeCommunications@FreshDirect.com to share your feedback confidentially. We hope to hear from you.

1.0

Jul 13, 2021

Uncomfortable environment

Order picker

Recommend

CEO approval

Business Outlook

Pros

Lunch was the best pro about this company

Cons

Management sleeping with employees, disrupts work environment

FreshDirect Response

4y

We're sorry your experience at FreshDirect was less than desirable. We pride ourselves in creating a safe environment, however, we acknowledge our opportunities for growth. We have not and will not condone inappropriate behavior that jeopardizes our ethics. We would like to hear more about how we could have done better during your time with us. We humbly ask you to reach out to Employee Communications@FreshDirect.com to share your feedback.

Viewing 208 - 210 of 537 Reviews

Top companies for "Compensation and Benefits" near you

Wawa

3.8★Compensation & Benefits

Nespresso

3.7★Compensation & Benefits

Ahold Delhaize

3.9★Compensation & Benefits

The Honey Baked Ham Company

3.5★Compensation & Benefits

Jobs at FreshDirect

MTO C4- Personal Shopper

Ambient- Personal Shopper

MTO C4- Personal Shopper

Ambient- Personal Shopper

FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Solid company but wish there was more opportunity

not bad

Uncomfortable environment

Top companies for "Compensation and Benefits" near you

Jobs at FreshDirect