FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
1.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Availability of work during Pandemic

Cons

Lack of Diversity and Inclusion lol

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FreshDirect Response
5y
Hi There, thank you for sharing your honest experience with us. We acknowledge that FreshDirect as an organization has an opportunity to improve the environment for our employees. Everyone deserves to work in an environment that is safe, peaceful, and respectful. We are working to remedy the issues you've experienced by implementing new Diversity, Equity, and Inclusivity programming and how we communicate with all FreshDirect employees. Through our new FreshConnect internal communications app, all employees will be able to receive communication from the company and their direct management in their preferred language. These important improvements are only the beginning of what the FreshDirect Human Resources team will be implementing to ensure your happiness and wellbeing. Please send a message to EmployeeCommunications@FreshDirect.com with any other feedback you have- we're anxious to hear how we can improve your experience!
4.0
Jan 7, 2021

Hardworking Team

Recommend
CEO approval
Business Outlook

Pros

Learning Opportunities, State of the Art Location, Future Growth

Cons

No 401K Match, Consistently hold managers accountable

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FreshDirect Response
5y
Thank you for sharing your feedback with us! We will take your feelings into account as we continue to make FreshDirect a workplace that values career growth and employee recognition. If you have any suggestions- we'd love to hear them! You can email EmployeeCommunications@FreshDirect.com to share your recommendations. We look forward to hearing from you!
4.0
Dec 22, 2020

Good place to learn

Recommend
CEO approval
Business Outlook

Pros

Good culture. Friendly management. Upper management is approachable.

Cons

No work life balance if working on the night shift. Some managers get 3 days off while others only get two. They do not incentivize night shift in anyway. Same pay more work.No growth.

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FreshDirect Response
5y
Hello and thank you for your feedback. We understand your feelings about management shifts. We are actively considering multiple ways to make the necessary changes for all employees to have a better work-life balance. We encourage you to reach out to your management to discuss flexible solutions as well. We're happy to discuss your feedback confidentially by emailing EmployeeCommunications@FreshDirect.com. We look forward to hearing from you!
Viewing 250 - 252 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.