Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 31 reviews)); "Good benefits and good hours" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "The team is great." ((in 10 reviews)); "Lots of free food and merch" ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Life Balance Issues: Long hours and last" ((in 21 reviews)); "Bad management, need more structure" ((in 21 reviews)); "No work/life balance" ((in 11 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

5.0

Jan 24, 2021

Very good work/life balance

Planner

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO days in a year

Cons

Poor 401k, no match for 401k

FreshDirect Response

Hi, thank you for leaving a response. We appreciate your feedback and acknowledge areas to improve upon in the future. We welcome any other feedback you may have- send us an email to EmployeeCommunications@FreshDirect.com.

3.0

Jan 9, 2021

A lot of potential

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The pay was good. They treated leadership good.

Cons

They have a lot of the wrong people in powerful positions. They dont treate hourly people very well.

FreshDirect Response

Thank you for taking time to share your experience with us. We're happy to hear your pay was a positive during your time with us. We would like to learn more about your concerns regarding our leadership and hourly employee treatment. We are actively making beneficial changes for all and would appreciate your feedback. An HR Associate can be reached by sending an email to EmployeeCommunications@FreshDirect.com. We hope to hear from you!

4.0

Jan 8, 2021

Good place to work

Category manager

Recommend

CEO approval

Business Outlook

Pros

employees are passionate about their work

Cons

has its ups and downs

FreshDirect Response

Thank you for taking the time to share your thoughts on your time at FreshDirect. We hope your time with us has set you up for success! Best of luck to you in all your future endeavors.

Viewing 247 - 249 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Ambient- Personal Shopper