Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "Good Benefits and low cost Health insurance" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews)); "Lots of free food and merch" ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

2.0

Sep 1, 2020

Sucks

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Easy money to receive and very easy to get job

Cons

10-12 hour work shifts everyday for five days

FreshDirect Response

5y

Thank you for taking the time to share your experience at FreshDirect. We're sorry to hear the long shifts have taken their toll on your outlook as a Personal Shopper. Our management schedules the long hours you and other Personal Shoppers work to deliver the best experience for FreshDirect customers. We can't thank you enough for your contributions throughout a very demanding 2020. We're here to listen if there's anything we can do to make each day at FreshDirect worth looking forward! Would you mind sending us a message to discuss how else we can ensure your happiness? You can reach us at EmployeeCommunications@FreshDirect.com. We hope to hear from you.

5.0

Aug 28, 2020

Good

Bsc, chemistry

Recommend

CEO approval

Business Outlook

Pros

Great salaries and great food there

Cons

Bad working hours And bad staff

FreshDirect Response

5y

Thank you for sharing your thoughts. We're glad you're enjoying the many perks FreshDirect has to offer! We also want to acknowledge your experience during working hours and how we can make your feedback into reality. You can reach out in confidence to EmployeeCommunications@FreshDirect.com to discuss how we can improve with your feedback in mind. We sincerely hope you can share your insight with us.

5.0

Aug 1, 2020

Great

Human resources

Recommend

CEO approval

Business Outlook

Pros

Fast paced, diversity, people, perks, Food discounts

Cons

This is a good company to work.

FreshDirect Response

5y

Thank you for taking time out of your day to provide feedback. Your input is valuable to how we keep employees like yourself fulfilled and motivated! We would love to hear from you with any other feedback you may have. You can send us an email at employeecommunications@freshdirect.com. Cheers to many more years at FreshDirect!

Viewing 268 - 270 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sucks

Good

Great

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Jobs at FreshDirect