Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "Good Benefits and low cost Health insurance" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews)); "Lots of free food and merch" ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

5.0

Oct 19, 2020

Positive Experience

Business intelligence analyst

Recommend

CEO approval

Business Outlook

Pros

Strong, technical teams with forward thinking initiatives

Cons

Medium sized company still looking to grow.

FreshDirect Response

Thank you for leaving a review. As FreshDirect continues to grow, we hope to invest in your talents and grow with us. We encourage you to reach out to your manager to discuss on-the-job training and career development opportunities.

1.0

Oct 10, 2020

The worst place to work

Ptt

Recommend

CEO approval

Business Outlook

Pros

Discount on food and free coffee

Cons

Hourly wage is not enough compensation for the hard labor

FreshDirect Response

Thank you for taking the time to share your experience at FreshDirect. We're sorry to hear your time with us wasn't enjoyable. We are nothing without the hard work of all employees who work tirelessly each and every day. We will take your feedback into consideration? You can reach us at EmployeeCommunications@FreshDirect.com if there's anything else you'd like to share. We wish you the best in all your future endeavors!

5.0

Sep 20, 2020

N/a

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Lots of team work ,and friendly people management was highly understanding

Cons

There were no cons I loved working for the company

FreshDirect Response

Thank you for making time to leave a review about your time working at FreshDirect! We're so grateful for your feedback. We wish you the best in all your future endeavors!

Viewing 265 - 267 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

Ambient- Personal Shopper