Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "Good Benefits and low cost Health insurance" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews)); "Lots of free food and merch" ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews

4.0

Oct 28, 2020

FD

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Great place to grow professionally.

Cons

I can't think of any

FreshDirect Response

5y

Thanks for your review! We're glad your time at FreshDirect has been positive thus far. If you ever have any concerns or questions, we encourage you to reach out to EmployeeCommunications@FreshDirect.com to discuss your feedback with a member of our Human Resources team. We wish you all the best in your future endeavors at FreshDirect!

1.0

Oct 28, 2020

Not worth it

Customer support

Recommend

CEO approval

Business Outlook

Pros

Discount at the store on campus

Cons

Everything else. To many to list

FreshDirect Response

5y

Thank you for sharing your feedback with us. We're sorry to hear your experience at FreshDirect was less than ideal and would like to learn from you on how we could do better. Would you be open to speaking with a member of our HR team to discuss actionable changes? If so, send us an email at EmployeeCommunications@FreshDirect.com to discuss further. We hope to hear from you!

4.0

Oct 22, 2020

My point of perspective

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Making a good impact in the neighborhood

Cons

The schedule usually start early in the morning around 5 or 6 am, and you have to except working long hours, and also the weekends

FreshDirect Response

5y

Thank you for sharing your thoughts with us. We understand the time commitments required of our employees and appreciate their dedication, especially during the pandemic. We encourage you to discuss work-life balance schedule suggestions with your manager. You can send us a note at EmployeeCommunications@FreshDirect.com if there's anything else we can help you with!

Viewing 262 - 264 of 537 Reviews

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FreshDirect

FreshDirect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

FD

Not worth it

My point of perspective

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