FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
4.0
Jan 22, 2020

Nice company

Recommend
CEO approval
Business Outlook

Pros

During peak season, there’s no issue with making your hours

Cons

If routes/trucks are cut then you can be working in the warehouse with the possibility of being sent home.

avatar
FreshDirect Response
6y
Thank you so much for your contributions as a driver at FreshDirect and for sharing your feedback. We use this feedback to improve our team member experience and appreciate your feedback regarding lack of hours. This is something we will look into further to ensure we meet our team members expectations.
1.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

working outside, cheap food at employee store, sightseeing, uniforms provided, employee parking, plenty of downtime, no need for gym membership as job is highly physically intense, new Bronx facility (but no time or energy to enjoy any of it), plenty of time to go online & find a better job and ask yourself why didn't you just stay in college.

Cons

Don't let the fake reviews here fool you. They want that 5 star rating! No. Cons are:Working outside in all weather, poorly maintain fleet of trucks that frequently have to be put out of service but are only kept running not clean and comfortable. Low low low pay for workload barely over minimum wage, working with and/or around immature and unprofessional people, revolving door, 5 sick days a year total, company hires temps thru their own subdivision called Vertex to avoid giving workers benefits, Managers love to find any excuse to write you up. Transportation workers are there to make the field managers look good and to blame for all the other issues in the chain being that we are the last link. We are brand ambassadors and the face of the company that customers see but we are paid too low. No pension. No future for people who don't suck up to everyone and allow themselves to be taken advantage of. Bad health plan that doesn't cover many medical expenses. Drug tested for every accident and injury. Company cares more about profits than it's workers who are the core of the operation and it shows through their actions. Many other cons I can't recall them all.

avatar
FreshDirect Response
6y
Thanks for taking the time to share your candid feedback about FreshDirect. We would be happy to discuss your experiences further if you would like to speak to one of our Human Resource business partners. We strive to continuously improve our team member experiences and will follow up on your comments. Thank you for your contributions and 3 year tenure with FreshDirect!
4.0
Jan 9, 2020

Fresh direct

Recommend
CEO approval
Business Outlook

Pros

Great company great hours love it

Cons

There r no cons love everything about fresh direct

avatar
FreshDirect Response
6y
Thank you for sharing your feedback and experiences while working at FreshDirect. Glad you are having such a great time and are learning valuable skills for your career growth. We do value our team members hard work and productivity and appreciate the work that you have done thus far FreshDirect. Thanks for your contributions!
Viewing 280 - 282 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.